Change & Org Alignment for Global ERP Programme

Challenge

Organisation embarked on its largest enterprise transformation, implementing a single ERP across 15 countries to unify people, processes and data.

Enabling adoption at scale for ~1,500 employees and tens of thousands of subcontractors, whilst reducing 300 processes into less than 30 across across live Project environments.

Approach

Defined Change Management and Training programme to support adoption and long-term ERP success across a multi-region rollout.

Provided change advisory and governance, partnering with Programme Leadership and Executive Board.

Centrally led, locally enabled change programme including leadership alignment, digital communications, org & role design, blended training, adoption metrics and performance management.

Impact

95%

Adoption

90%

Reduction in Process Variation

12%

Reduction in Cost to Serve

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