Change & Org Alignment for Global ERP Programme

Driving value from complex global ERP transformation through workforce, organisation and adoption.

Challenge

Organisation embarked on its largest enterprise transformation, implementing a single ERP across 15 countries to unify people, processes and data.

POP was tasked with enabling adoption at scale for ~1,500 employees and tens of thousands of subcontractors, whilst reducing 300 processes into less than 30 across live project environments.

Approach

Defined Change Management and Training programme to support adoption and long-term ERP success across a multi-region rollout.
Provided change advisory and governance, partnering with Programme Leadership and Executive Board.
Centrally led, locally enabled change programme including leadership alignment, digital communications, org & role design, blended training, adoption metrics and performance management.

Impact

Adoption: 95% Adoption
Reduction in Process Variation: 90% Reduction in Process Variation
Reduction in Cost to Serve: 12% Reduction in Cost to Serve

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